You can now book your WeFibre Installation!
Anyone who has pre-ordered their new Gigabit Full Fibre Broadband service can now book their installation!
If you have already pre-ordered you will have received an email with a link to the booking site (Check your Junk folder in case it's gone in there). Once here, press the Book Now button, select WeFibre - North East from the list, choose your installation day and timeslot and complete your details.
WeFibre's teams are currently pre-connecting customers homes and businesses ready for service but the actual "go-live" date of your new connection won't be for another few weeks. The teams are keen to get as many properties in cabled streets ready to go on the big switch-on day.
You will not be billed until the service is activated.
We'll post the date of big activation day here when it's announced!
If you haven't claimed your Government voucher or pre booked it's not too late! Please see the post below for details on what to do.
If you have any queries with the booking process please contact WeFibre directly at helpdesk@wefibre.com or call 0330 229 0222.